Location: Phoenix, Arizona, United States
Job ID: 25015000
Work Location Options: Hybrid
Position Type: Internship
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values, and leadership behaviors. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter. Your work makes an impact, and together, you will help us define the future of American Express.
Business Unit Overview
Global Merchant & Network Services (GMNS) focuses on the businesses that accept American Express cards. This team manages and evolves relationships with millions of merchants worldwide, runs the company’s payment network, and manages global bank partnerships. GMNS drives acceptance, increases network usage, and fuels innovation.
- 80+ million global merchant locations accept Amex
- Operations in 198 countries and territories
- 135+ million cards in force, handling 12 billion transactions annually
- 190+ global partners support issuing and merchant acquisition
Role Overview
Industrial Engineers at Amex act as internal business consultants. Their mission is to improve customer experiences, drive efficiency, and reduce costs by applying process improvement methodologies and innovative problem-solving.
As an intern, you will:
- Collect and analyze data to develop insights
- Propose solutions and recommendations to leadership
- Support implementation of system and process improvements
- Collaborate with multiple departments such as Finance, Risk, Operations, Marketing, and Technology
- Gain exposure to real-world consulting projects within a Fortune 500 environment
Minimum Qualifications
- Bachelor’s degree candidates graduating between Dec 2026 – Jun 2027
- Majors: Industrial/Systems Engineering, Supply Chain, Business Data Analytics, IT/IS, Statistics, Informatics, or similar
- Strong analytical and problem-solving skills
- Clear communication (written and verbal)
- Ability to work independently and in teams
Preferred Qualifications
- Knowledge of continuous process improvement & Lean Six Sigma
- Experience with tools like Excel, SQL, or statistical software
- Exposure to forecasting, quality control, operations research, or process mapping
- Ability to drive initiatives to completion and influence diverse stakeholders
Salary & Benefits
Salary Range: $24.05 to $63.00 per hour + sign-on bonus
(Exact pay will vary by location, skills, and experience)
Additional benefits include:
- Amex Flex work model – hybrid and virtual options
- Access to wellness centers (location dependent)
- Confidential counseling and mental health support
- Career development and training programs
- Inclusive and diverse work culture
Employment Eligibility
Employment eligibility to work in the U.S. is required. American Express will not provide visa sponsorship for this position.
Job details made easy by trendtoday360
- Role: Summer Internship – Industrial Engineering (GMNS)
- Location: Phoenix, AZ (Hybrid)
- Duration: Summer 2026
- Eligibility: Bachelor’s students graduating between Dec 2026 – Jun 2027
- Salary: $24 – $63 per hour + sign-on bonus
- Why Join Amex? Work on impactful projects, learn from cross-functional leaders, gain exposure to large-scale global operations, and enjoy a strong mentorship culture.
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