IT Manager at Amazon

Brand: Amazon.com Services LLC
Job ID: 3093375
Location: San Diego, CA, USA
Department: Operations, IT & Support Engineering
Work Type: Full-Time
Posted: Until Filled

About the Role

As an IT Manager at Amazon, you will lead a team of IT professionals across diverse technical skill sets to deliver innovative technology support to Amazon’s Operations team — the force that fulfills customer promises millions of times each day. This role requires managing large-scale, redundant infrastructure involving fiber optic, copper, and wireless networks that support human, robotic, and mechanical operations.

From supporting fulfillment center technology to optimizing system reliability, you’ll ensure that Amazon’s operational technology infrastructure functions seamlessly to deliver customer excellence worldwide.

Key Job Responsibilities

• Hire, train, and develop a high-performing IT team.
• Ensure compliance with safety programs and OSHA standards.
• Collaborate with management to drive continuous improvement in IT operations.
• Lead infrastructure builds for new facilities.
• Plan, organize, and supervise daily technical support activities.
• Monitor and maintain SLA performance across all IT support functions.
• Develop and implement IT policies, procedures, and process documentation.
• Oversee IT asset and inventory management.
• Support internal recognition and communication programs.
• Travel up to 30% as required.

Basic Qualifications

• 5+ years of experience developing technical teams across multiple locations.
• 2+ years as an IT Operations Manager leading technology teams.
• Bachelor’s degree or 4+ years of equivalent professional/military experience.
• Proficiency in Linux or Unix systems administration.

Preferred Qualifications

• Strong knowledge of hardware architectures and system management tools.
• Experience with client/server environments and infrastructure scalability.

Job Details Made Easy by TrendToday360

• Job Title: IT Manager
• Company: Amazon.com Services LLC
• Job ID: 3093375
• Location: San Diego, CA, USA
• Experience: 5+ years managing technical teams
• Key Skills: IT Management, Linux/Unix, Infrastructure, SLA Management, Leadership
• Education: Bachelor’s degree or equivalent experience
• Department: Operations, IT & Support Engineering
• Pay Range: $105,100 – $185,000 per year (depending on experience & location)
• Work Type: Full-Time

Equal Opportunity & Compliance

Amazon is an equal opportunity employer and does not discriminate based on race, color, religion, gender, national origin, disability, or veteran status. Pursuant to the Los Angeles County Fair Chance Ordinance, qualified applicants with arrest or conviction records will be considered for employment.